FAQ

OPENING HOURS
(Open 7 days a week)
Monday - Friday
7:00 a.m. to 10:00p.m.

Saturday
9:00 a.m. to 8:00 p.m.

Sunday or public holiday
9:00 a.m. to 7:00 p.m.

Facilities

BODYWIZE YOGA . DAY SPA is educated to achieving wellness through skin, body and lifestyle management. We focus on treatment experiences or classes and do not have other facilities such as saunas, pools and Jacuzzis for common use.

Reservation

We recommend making a reservation in advance as our most popular time is book quickly. Advance booking is advised but walk-ins are always welcome. When scheduling multiple appointments, we recommend scheduling a minimum of two weeks in advance.

Spa Etiquette

To respect everyone's yoga classes and Spa experiences we appreciate that you keep noise levels to a minimum and switch off your mobile phone before entering the premises We also recommend that you avoid alcohol consumption prior to your treatment or class in advance.

What if I have Special Health Considerations or Allergies?

Please inform us at a time of booking if you have any medical conditions,pregnant or have special needs so that we can advise you of services most appropriate to your needs. If you are under doctor's supervision or using any medications, please obtain permission from your doctor before scheduling/receiving any services.It is your responsibility to inform persons performing services/treatments of anymedical conditions or physical limitations you have (including but not limited to:heart disease, diabetes, high blood pressure, recent injury, accident or surgery, sensitivities,allergies, skin conditions or pregnancy).

What to Wear

Please wear what is comfortable for you. No slippers or sandals during yoga classes. Sportswear is highly recommended.

When Should I Arrive For My Treatment?

We appreciate that you always allow enough time for your full experience and arrive 10 minutes prior to your appointment.

What if I am Late For My Appointment?

To enjoy the full experience without limiting your treatment time or yoga class, please arrive at least 10 minutes prior to your scheduled appointment. As a courtesyto all our guests, our yoga classes and treatments are completed as scheduled. If you are more than 20 minutes late without contacting us, your treatment time may have to be reallocated and a cancellation fee may be charged . Late arrival for yoga class is not acceptable. Late customers won't be allowed to go in once the class has started already.

What If I Need to Cancel My Spa Treatment or yoga class Reservation?

We require a minimum of 24 hours notice to cancel during weekend and public holiday or change of appointment. A cancellation fee of 50% will apply to changes or cancellations within this time. "No Show" appointments are charged at full price of the booking. To cancel or reschedule appointments, at least a minimum of 4 hours notice prior to scheduled treatment during weekdays.

Time to Spa at home

Relaxation is achieved through daily practice. Your therapist will be happy to recommend a home care regimen to continue your treatment at home. For more information on our services or products visit www.bodywizeyoga.com.hk or call 2838 5686.

Refund Policy

All membership, treatments, spa packages, gift certificates and products purchased are non-refundable and non-transferrable for any reason whatsoever.

Gift Certificates

Gift Certificates is a wonderful way to extend gratitude. Our Gift Certificates are beautifully presented and are available for any treatment or denomination.

Group And Corporate Bookings

Celebrations and staff days are perfect opportunities to enjoy time together. We will be delighted to structure packages to suit your exact requirements. Whether your party consists of 7 or 20 perople, we provide for your every need. A 50% deposit applies to all bookings

Valuables

We suggest that you leave valuables and jewelries at home or in your locker. The Management accepts no responsibility for any loss or damage of personal possessions of any kind brought into the premises.

Pricing

Price listed herein are current and are subject to change without prior notice.